We will be contacting customers to arrange re-booking the dogs that we had to cancel due to lockdown. We will re-book dogs in order that they were cancelled, as this is the most fair method.
We will also be prioritising by coat type, as they have become a welfare issue by being overdue by over 8+ weeks. This includes wool/curly and long-haired breeds.
This means that short-haired dogs (E.G Bull dogs, Labradors) and Double coats (German Shepherds, Chow chow) may be asked to wait a little longer.
Wiry breeds must be bathed prior to hand stripping. We will be unable to groom hand stripped breeds that don’t get bathed until further research develops that proves it is safe to take on this sort of groom due to the exposure of a dirty coat for a long period of time. We will also not be able to groom cats or small animals for the foreseeable future.
If you did not have a previous appointment or you are yet to be contacted, you can use our booking form above. Our groomer will contact you with their next available appointment once they receive your booking.
We kindly ask that you do not call the salon at this time as we are extremely busy grooming.
If dogs have been groomed elsewhere already you can book them in for their next groom 6 weeks following their last groom. This is to ensure they have an appointment slot in the future.
For the time being whilst we adjust to new procedures, the amount of dogs we have in will be limited. This will be reviewed frequently as more studies and research develops over the coming days, weeks and months. Appointment times will be staggered, allowing us time to clean between clients and also to avoid cross contamination between dogs.