The Pet Retreat Grooming Club

Huge savings on year round grooming

Welcome to The Grooming Club from The Pet Retreat. Our exciting new grooming subscription plan will keep your pet’s coat shiny and healthy all year round and save you money in the process.

By signing up to our Grooming Club, you’ll benefit from a regular gold standard groom every four to eight weeks, upgraded to a full Makeover free of charge. This means your pet can look forward to two free spa treatments of your choice as part of their regular visit to The Pet Retreat.

By joining the Grooming Club, you’ll receive preferential booking throughout the year, with no additional charges for matt removal or cleaning. On top of this you’ll receive a 10% discount on all in store purchases and 10% off any additional bookings that you make for your pet in between appointments.

How it works

Signing up for The Grooming Club is straightforward and simple and you can cancel any time after your first grooming session. Here’s how it works.

SELECT THE SALON

Find the grooming plan relevant to the salon of your choice below. You’ll then have to choose your breed and grooming frequency from the drop down menu, as well as size and coat type if it’s relevant to your pet.

ENTER YOUR PAYMENT DETAILS

Enter your payment details to sign-up for your plan. Every breed has their own tailored price which you’ll be charged each month. A £20 joining fee is applicable for each pet. This is relevant to both new and ex-members.

ARRANGE YOUR APPOINTMENT

Once you’ve completed your order, simply contact the salon to arrange your first appointment. You’ll then book all future appointments in salon.

Cancel your membership at any point

There is no commitment or minimum term.. You can cancel your membership at any point. All you have to know is that if you cancel your membership you will have to pay a new joining fee when you return.

Sign Up Now

SIGN UP TODAY IN 3 SIMPLE STEPS AND LET YOUR DOG REAP THE BENEFITS OF REGULAR GROOMING

Why Sign Up?

The Grooming Club provides regular Gold Standard grooming at a convenient and affordable fixed monthly price. There’s a whole host of exciting benefits for both pet and owner.

MASSIVE SAVINGS ON GROOMING OVER THE COURSE OF THE YEAR

EVERY GROOM UPGRADED FREE OF CHARGE TO INCLUDE SPA TREATMENTS

CONSISTENT GROOMING LEADS TO HEALTHIER COAT YEAR ROUND

PREFERENTIAL APPOINTMENTS FOR GROOMING CLUB MEMBERS

10% OFF ADDITIONAL PURCHASES IN STORE

About The Grooming Club

The Grooming Club is an entirely new idea introduced by The Pet Retreat to try and keep your pet’s coat healthy year round and to help keep the costs consistently low. Find out more about The Grooming Club in the FAQs below.

Can I cancel at any time?

You can cancel your membership of the Grooming club at any time following your first groom. There’s no contract. All you have to do is let us know that you intend to cancel your membership and we’ll cancel your direct debit.

You must cancel your membership at least 10 working days prior to your next payment to ensure that it is cancelled in time.

If you do decide to cancel for any reason, you’ll be able to join again at any point in time, but you will have to pay for the joining fee again.

The longer you stay part of The Grooming Club, the more money that you’ll save long term on your pet’s grooming. It’s that simple.

Why is there a joining fee?

The joining fee covers all administrative costs associated with setting up the plan enabling everything to run smoothly for you and your pet from day one.

How do I book an appointment?

Once you’ve signed up, simply call your chosen salon to book your dog’s groom. We’ll book you in the next available appointment slot that’s convenient for you.

As part of The Grooming Club you’ll also receive preferential booking for all appointments booked in the salon upon check out. This ensures that you can maintain your regular grooming schedule to get the best results out of your plan.

How can I join the club?

To join the club follow the instructions above. You’ll need to book either online or in a salon. Book online by selecting the Grooming Club plan for your chosen salon. Simply select your breed and size options and you’ll be taken to a payment page. All prices are relevant to your dog’s breed, coat type and size.

To sign up in store, simply mention the Grooming Club on your next visit. We’ll sign you up there and then and enrol you in the plan straight away. We even give you £5 off your groom and waive the joining fee!

When does the money leave my account?

The first payment will be processed when you sign up for The Grooming Club. This will include payment for the joining fee and the first month’s payment. You’ll then be charged the recurring payment amount on the same day of every month going forward.