Holmes Chapel & Bowdon

Open For Essential Visits




Updated: 13 January 2021


On the 12th January 2021, The Pet Industry Federation, along with DEFRA and The Canine and Feline Sector Group, updated their guidance…

“Groomers may accept a dog to be groomed by appointment where this is necessary for the animal’s welfare and not simply for aesthetic reasons. Welfare reasons could include on veterinary advice for a skin condition or excessive matting causing the pet discomfort. When routine grooming can be delayed without affecting the pet’s welfare until the national lockdown is eased it should be put off”

The strong message is that Pet Grooming Salons cannot operate ‘Business as usual’ and that non-essential grooming appointments must now be cancelled.

As a result of the reduced work across our three salons, we have taken the difficult decision to close our Knutsford Salon, effective 14th January 2020 until further notice. 

All clients affected will be contacted in due course, please be patient as we have a lot of people to contact with updates.

Our Holmes Chapel and Bowdon Salons remain open for appointments that fulfil the below criteria. We ask that all appointments are booked online via our dedicated form and supporting photos attached.

What is essential grooming?

Grooms that can still take place during lockdown are as follows:

  • To treat or prevent matting
  • To support the skin regime of dogs with an existing history of dermatitis (e.g. those dogs that require veterinary medicated shampoo)
  • Dogs whose nails are causing disruption to the anatomy of the foot, and severe discomfort. (A photo will be required)
  • Trimming around eyes, bum and private areas, under pads of specific areas of matting if said areas are causing pain or discomfort. This may not require a full hair cut, however may require a bath (at the discretion of your stylist)
  • Dogs who need grooming for other Veterinary reasons. (A supporting letter from your vet may be required)

It is clear that the coronavirus pandemic has moved into a highly critical phase. Virus transmissions are high and it is with regret we have to close our Knutsford Salon, however we must do what we can to protect our staff, customers and business.

Our groomers will continue to answer Emails of any concerns with your pets and we will be here to answer any queries you may have on the other end of the phone. We have lots of support materials on our blog including helpful how-to videos on maintaining different coat types at home.

Thanks for your understanding.

The Pet Retreat Team X


Find out more about how we'll be operating throughout the pandemic.


Complete our booking form and one of our groomers will be in touch with availability.

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  • Save up to 15% on grooming across the year
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  • Every groom upgraded to a makeover for free – including spa treatments
  • Preferential appointments year round
  • 10% on in store purchases

Find out more about how The Grooming Club works and start saving today! 

Award Winning Dog
Grooming In Cheshire

With salons located in Knutsford, Bowdon, Woodford and Holmes Chapel, we’ve offered award-winning dog grooming to pets across Cheshire since 2015. Find out more about The Pet Retreat experience and book your bespoke pet grooming appointment today.

The Pet Retreat

The Pet Retreat offers a whole new standard to pet grooming in Cheshire. As well as offering top class cuts delivered by a team of experts, our focus is on the health and wellbeing of your pet and its coat throughout your experience.

Since opening our Knutsford salon in 2015, we’ve been able to deliver our five-star grooming experience to pets across the region. We now have four purpose-built salons, designed with your pet’s comfort and enjoyment in mind.

Whether you’re looking for a breed standard cut, a simple freshen up or you just want to give your pet some pampering, your nearest salon is sure to deliver.

Our Process

Our luxury dog grooming process is designed to deliver on the three most important factors: health, style and enjoyment. We’ll identify any factors affecting your pet’s coat and skin health, give them a trim to dazzle and leave both dog and owner smiling from ear to ear. Here’s how we do it.



The complimentary consultation enables us to understand what you want and assess your pet's coat and skin health.


We then start by bathing your dog in a shampoo specially chosen with your pet’s coat and skin type in mind.


After the bath we then remove the dead hair first using various brushes before blowing drying your pet's hair.


Now it’s onto styling your pet. We can offer breed standard cuts or find a style that suits their personality.

After Care

It doesn't end there. We'll offer you advice on how to care for your pet's coat before their next visit.


The Pet Retreat have pet grooming salons located across Cheshire. To find the store nearest to you, enter your postcode below.